welcome to chapter 2. in chapter 1 you learned how to plan a business letter. in this chapter, you’re going to look at the second stage of the writing process: plan to organise.organise
this course is based on the writing process, a step-by-step procedure for producing effective correspondence. therefore, hsbc recommends that you study each chapter of this course in order, beginning with the introductory chapter “getting started”.
objectivesby the end of this chapter you’ll be able to organise your writing.
you’ll do this by
preparing a clear outline
planning: a quick review
in chapter 1, you learned about the planning stage of the writing process.
before you can organise your writing, it’s important that you have planned. do you remember the three things you need to plan before beginning to write?